Broadband acting strange.

[No-Half-Measures]

Started acting strange about 36hours ago now. It's unable to stream youtube videos and small downloads take a afully long time.
It would hit around 200kb/s and then shoot right down too 0kb/s for 3 or 4 seconds. It's not nomally like this and is normal like the speeds around which the Hub States currently.

I had had the connection connected like normal for around 6 days with out a connection reset and of the last 30 odd hours of that the Error counts started going up. The Hub ADLS line info below is of the last 6 hours pluged into the Test Socket.

Connection Information Line state Connected Connection time 0 days, 06:20:31 Downstream 9,547 Kbps Upstream 1,047 Kbps

ADSL Settings VPI/VCI 0/38 Type PPPoA Modulation G.992.5 Annex A Latency type Interleaved Noise margin (Down/Up) 2.9 dB / 5.8 dB Line attenuation (Down/Up) 47.1 dB / 27.5 dB Output power (Down/Up) 14.4 dBm / 1.5 dBm Loss of Framing (Local/Remote) 0 / 0 Loss of Signal (Local/Remote) 0 / 0 Loss of Power (Local/Remote) 0 / 0 FEC Errors (Down/Up) 22851 / 0 CRC Errors (Down/Up) 1307 / 0 HEC Errors (Down/Up) 31521 / 0 Error Seconds (Local/Remote) 678 / 0

[imjolly]

can you run btspeedtester and when first test completes then run diagnostic test and post the results please

btspeedtester

you have a very fast connection speed for a 47 attenuation

[No-Half-Measures]

Speed test

DLS (Mbps): 1.05

ULS (Mbps): 0.75

Ping (ms): 36.00

Diag Test:

1. Best Effort Test:  -provides background information.

	Download  Speed
	1.05 Mbps

0 Mbps

21 Mbps Max Achievable Speed

 Download speedachieved during the test was - 1.05 Mbps
 For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
 IP Profile for your line is - 8.42 Mbps

2. Upstream Test:  -provides background information.

	Upload Speed
	0.75 Mbps

0 Mbps

0.83 Mbps Max Achievable Speed

Upload speed achieved during the test was - 0.75Mbps
 Additional Information:
 Upstream Rate IP profile on your line is - 0.83 Mbps

The test result has indicated that you should contact your ISP for further assistance.

[imjolly]

are there any exchange problems http://usertools.plus.net/exchanges/mso.php

http://usertools.plus.net/exchanges/?

http://btbusiness.custhelp.com/app/service_status

http://bt.custhelp.com/app/answers/detail/a_id/15036

try quiet line test  dial 17070 option 2  should hear nothing and best with corded phone  if cordless then dull hum normal

you can also check this post to see if anything applies
http://community.bt.com/t5/BB-in-Home/Poor-Broadband-speed/m-p/14217#M8397

you have quite a lot of crc/hec errors for a short time connected and this with a low noise margin of 2.9db can cause throughput problems

[No-Half-Measures]

Check all the Exnchage related links, Doesn't appear to be any problems/Issues at my exchange. Also ther eis no interfearance when doing the quiet line test.
As far as that post goes nothing is close enough to interfear with it and I had replaced the filter but there was no change.

Indeed my noise margin userly only gets that low rarely during peak hours, Even so befor connecting to the test socket I reset the hub Several times and also while the hub was on unconnected the cable and reconnected to see if i could force a noise margin reset and it just seemed go to 3.1 and then drop back down too 2.9 after 10 or so minutes

[john46]

are you using a wired (Ethernet) or a wireless connection from your Hub to the PC

[No-Half-Measures]

Currently Wireless, How ever I do have wired too and have tested with both and have the same issue.

[john46]

was the speedtest carried out wired ?

[No-Half-Measures]

That is correct as it stated in the instructions on the speed test page.

[john46]

Can you please repost you hubstats again a little later this evenin