Started acting strange about 36hours ago now. It's unable to stream youtube videos and small downloads take a afully long time.
It would hit around 200kb/s and then shoot right down too 0kb/s for 3 or 4 seconds. It's not nomally like this and is normal like the speeds around which the Hub States currently.
I had had the connection connected like normal for around 6 days with out a connection reset and of the last 30 odd hours of that the Error counts started going up. The Hub ADLS line info below is of the last 6 hours pluged into the Test Socket.
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can you run btspeedtester and when first test completes then run diagnostic test and post the results please
you have a very fast connection speed for a 47 attenuation
Speed test
DLS (Mbps): 1.05
ULS (Mbps): 0.75
Ping (ms): 36.00
Diag Test:
1. Best Effort Test: -provides background information.
Download Speed | |
1.05 Mbps |
0 Mbps | 21 Mbps Max Achievable Speed |
Download speed For your connection, the acceptable range of speeds IP Profile for your line is - 8.42 Mbps |
2. Upstream Test: -provides background information.
Upload Speed | |
0.75 Mbps |
0 Mbps | 0.83 Mbps Max Achievable Speed |
Upload speed Additional Information: Upstream Rate IP profile on your line is - 0.83 Mbps |
The test result has indicated that you should contact your ISP for further assistance.
are there any exchange problems http://usertools.plus.net/exchanges/mso.php
http://usertools.plus.net/exchanges/?
http://btbusiness.custhelp.com/app/service_status
http://bt.custhelp.com/app/answers/detail/a_id/15036
try quiet line test dial 17070 option 2 should hear nothing and best with corded phone if cordless then dull hum normal
you can also check this post to see if anything applies
http://community.bt.com/t5/BB-in-Home/Poor-Broadband-speed/m-p/14217#M8397
you have quite a lot of crc/hec errors for a short time connected and this with a low noise margin of 2.9db can cause throughput problems
Check all the Exnchage related links, Doesn't appear to be any problems/Issues at my exchange. Also ther eis no interfearance when doing the quiet line test.
As far as that post goes nothing is close enough to interfear with it and I had replaced the filter but there was no change.
Indeed my noise margin userly only gets that low rarely during peak hours, Even so befor connecting to the test socket I reset the hub Several times and also while the hub was on unconnected the cable and reconnected to see if i could force a noise margin reset and it just seemed go to 3.1 and then drop back down too 2.9 after 10 or so minutes