great hope they do get it reset and you can post new stats and save mods some work
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you were lucky the vast majority of posters here have jumped through hoops for a long time and got nowhere as every restart of the hub starts the time period again under normal circumstances within 3/5 days the profile resets automatically occasionally a profile sticks and needs manual intervention
carrying out a manual reset without being able to show a stable connection for 3 days + is a waste of time if the underlying problem has not been resolved the profile just drops again and then you start all over again slowly getting more frustrated