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Message 1 of 2

Broadband dropping out

Broadband dropping out
I have ongoing problems with broadband dropping out . On Friday I will have my 3rd visit from an engineer, the other two found nothing wrong in my house . I am not getting the service that I have paid for . I also have to use my data allowance to be able to get anything done on line.

BT I am really fed up with your poor service and feel that you should now be compensating me for the poor service .

Who can you complain to directly?
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Message 2 of 2

Re: Broadband dropping out

I have had similar problems for the last two months. Despite complaining to BT nothing has been done.
I've had to use data or next doors Internet connection
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