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Nigelt
Beginner
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Message 1 of 2

Broadband drops out when using landline phone

Whenever I make/take a call on the main landline phone the Home Hub loses the broadband connection. It eventually comes back on after a while. Every few days I'm having to reboot the Home Hub because either it drops out for no apparent reason or I can't download anything on my devices even though the status lights are all blue.

Any help in soving the problem much appreciated. Thanks.

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imjolly
Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: Broadband drops out when using landline phone

Try connecting to test socket with new filter and connect phone to same filter and see if that solves the problem


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