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Balb0wa1
Aspiring Contributor

on ‎25-04-2019 17h09

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Message 1 of 2

Broadband drops when a storm is close by

Second time a storm/lightning has been close by today, and the broadband is dropping out every few minutes. Goes on for over half an hour. Having to type this on a tethered 4G connection. Is this normal or not?
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1 REPLY 1
Keith_Beddoe
Distinguished Sage
Distinguished Sage

‎25-04-2019 17h13 - edited ‎25-04-2019 17h14

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Message 2 of 2

Re: Broadband drops when a storm is close by

Its quite possible, storms generate a lot of radio interference which can interfere with the broadband signal coming down your phone line, especially if any part of your cable route is overhead.

If its that close I would be inclined to unplug your home hub and phone from your phone socket until the storm passes.

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