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Aspiring Contributor
Message 1 of 3

Broadband got a lot slower this week.

We had a pretty stable connection that connected at about 5 meg.


A few days ago our broadband connection suddenly started dropping/connecting. It would connect for about 10 secs then drop - it did this for about an hour.


Since then it keeps randomly dropping and connecting at at 4-6meg or about 2 meg.


I thought the original mass dropping/connecting might have screwed our profile but then why can we sometimes connect at 4-6 meg?




Test1 comprises of two tests

1. Best Effort Test: -provides background information.

 Download Speed
 1749 Kbps
0 Kbps2000 Kbps
Max Achievable Speed
Download speed achieved
during the test was - 1749 Kbps
For your connection, the acceptable
range of speeds is 800-2000
Additional Information:
Your DSL Connection Rate
:2080 Kbps(DOWN-STREAM), 883 Kbps(UP-STREAM)
IP Profile for
your line is - 1834 Kbps
The throughput of Best Efforts (BE) classes
achieved during the test is - 13.75:20.13:66.15 (SBE:NBE:PBE)
figures represent the ratio while sententiously passing Sub BE, Normal BE and
Priority BE marked traffic.

The results of this test will vary depending
on the way your ISP has decided to use these traffic classes.

2. Upstream Test:  -provides background information.

 Upload Speed
 727 Kbps
0 Kbps883 Kbps
Max Achievable Speed
>Upload speed achieved during the test was - 727 Kbps

Upstream Rate IP profile on your line is - 883

We were unable to identify any
performance problem with your service at this time.
It is possible that any
problem you are currently, or had previously experienced may have been caused by
traffic congestion on the Internet or by the server you were accessing
responding slowly.
If you continue to encounter a problem with a specific
server, please contact the administrator of that server in the first instance.




ADSL line status


Line stateConnected
Connection time0 days, 0:16:47
Downstream2,080 Kbps
Upstream883 Kbps


ModulationITU-T G.992.3
Latency typeInterleaved
Noise margin (Down/Up)17.4 dB / 7.0 dB
Line attenuation (Down/Up)42.5 dB / 25.0 dB
Output power (Down/Up)0.0 dBm / 12.9 dBm
Loss of Framing (Local)0
Loss of Signal (Local)0
Loss of Power (Local)0
FEC Errors (Down/Up)283 / 4294967264
CRC Errors (Down/Up)3 / 2147480000
HEC Errors (Down/Up)nil / 0
Error Seconds (Local)


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Distinguished Sage
Distinguished Sage
Message 2 of 3

Re: Broadband got a lot slower this week.

did you receive an email from BT recently before your connection problem advising that your exchange was being upgraded and you should get a faster connection?

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Aspiring Contributor
Message 3 of 3

Re: Broadband got a lot slower this week.

no - plus my exchange has everything bar infinity which was due now but has been put back to september?


The samknows date for infinity is different to the BT checker one..

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