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ollie4487
Newbie
514 Views
Message 1 of 2

Broadband has been very slow and more recently disconnecting

Hello forum my internet for the past couple of months has been very slow and in the last few days it has also been disconnecting frequently.

 

Connection Information
Line state:Connected
Connection time:0 days, 00:53:35
Downstream:1.118 Mbps
Upstream:440 Kbps
 
ADSL Settings
VPI/VCI:0/38
Type:PPPoA
Modulation:G.992.5 Annex A
Latency type:Interleaved
Noise margin (Down/Up):12.9 dB / 25.5 dB
Line attenuation (Down/Up):33.6 dB / 18.4 dB
Output power (Down/Up):16.8 dBm / 12.6 dBm
FEC Events (Down/Up):112 / 0
CRC Events (Down/Up):0 / 32
Loss of Framing (Local/Remote):0 / 0
Loss of Signal (Local/Remote):0 / 0
Loss of Power (Local/Remote):0 / 0
HEC Events (Down/Up):0 / 7
Error Seconds (Local/Remote):0 / 0
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1 REPLY 1
Distinguished Sage
209 Views
Message 2 of 2

Re: Broadband has been very slow and more recently disconnecting

Hi Welcome to the forums

Here is a basic guide to getting help from the community members done by CL Keith Please read through the link posted http://forumhelp.dyndns.info/speed/first_steps.html

once you have posted the information asked for then the community members can help you more


Thank You


This is a customer to customer self help forum the only BT presence here are the forum moderators

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