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patwhite1
Newbie
256 Views
Message 101 of 131

Re: Broadband keeps dropping Help please :)

option 2 a ckicking noise
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Distinguished Sage
252 Views
Message 102 of 131

Re: Broadband keeps dropping Help please :)

Pat White 1 can you please only post on your own problem as asked before posting all over the forum wil not getyour problem solved as no one will be able to follow your post please only use your post
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Miamii101
Contributor
239 Views
Message 103 of 131

Re: Broadband keeps dropping Help please :)

Hey guys well i got a response from the mod and he said after some inital tests it looks like its my hub causing the fault so he put in some refrence and the tech support people are testing it over the next 24 hours currently its been around 9-10 i just had a random dc not sure if it was them testing somthing or just another drop in connection but once again the speed increased after the drop..

 

ADSL line status

Connection information
Line stateConnected
Connection time0 days, 0:00:42
Downstream8,558 Kbps
Upstream1,169 Kbps

ADSL settings

VPI/VCI0/38
TypePPPoA
ModulationITU-T G.992.5
Latency typeInterleaved
Noise margin (Down/Up)12.6 dB / 5.2 dB
Line attenuation (Down/Up)35.0 dB / 18.1 dB
Output power (Down/Up)0.0 dBm / 13.1 dBm
Loss of Framing (Local)92
Loss of Signal (Local)12
Loss of Power (Local)0
FEC Errors (Down/Up)75809 / 0
CRC Errors (Down/Up)0 / N/A
HEC Errors (Down/Up)N/A / 7
Error Seconds (Local)254
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Distinguished Sage
Distinguished Sage
236 Views
Message 104 of 131

Re: Broadband keeps dropping Help please :)

getting better and now need to wait and see what happens after tech support reports back



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Miamii101
Contributor
223 Views
Message 105 of 131

Re: Broadband keeps dropping Help please :)

Hey once again 😛 the mod told me that the tests are still happening but they are unable to find a issue a problem with my hub im hoping they give me one to test to see if it is the reason... and apperently he forwarded it along again and it could be internal wiring etc and that would mean a £99 engi visit so im hoping they allow me to test the hub first before having to shift money....

 

on a brighter note heres my adsl settings from this morning

ADSL line status

Connection information
Line stateConnected
Connection time0 days, 18:40:27
Downstream8,558 Kbps
Upstream1,169 Kbps

ADSL settings

VPI/VCI0/38
TypePPPoA
ModulationITU-T G.992.5
Latency typeInterleaved
Noise margin (Down/Up)12.1 dB / 5.7 dB
Line attenuation (Down/Up)35.0 dB / 18.1 dB
Output power (Down/Up)0.0 dBm / 13.1 dBm
Loss of Framing (Local)92
Loss of Signal (Local)12
Loss of Power (Local)0
FEC Errors (Down/Up)194794392 / 4294967232
CRC Errors (Down/Up)90 / N/A
HEC Errors (Down/Up)N/A / 0
Error Seconds (Local)307
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Distinguished Sage
Distinguished Sage
216 Views
Message 106 of 131

Re: Broadband keeps dropping Help please :)

still stable and looking ok.  high fec errors are not a problem



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Miamii101
Contributor
212 Views
Message 107 of 131

Re: Broadband keeps dropping Help please :)

Cool well hopefully it will keep that way still hoping they supply me with a new hub to test with but we shall see il keep you posted 🙂

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Distinguished Sage
208 Views
Message 108 of 131

Re: Broadband keeps dropping Help please :)

good luck with the new hub
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Miamii101
Contributor
202 Views
Message 109 of 131

Re: Broadband keeps dropping Help please :)

They havent supplied me with one yet, next time the mod gets back to me im going to request one i think

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Distinguished Sage
Distinguished Sage
198 Views
Message 110 of 131

Re: Broadband keeps dropping Help please :)

Unlikely to get a new hub as existing one working ok. Unless you can persuade CS India to send you one


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