it would help if you could post the stats from your router just in case there is anything obvious which someone may be able to help with and it will be a record of the problem if you need mod assistance
your connection time is <2hrs suggesting another recent reset - was that the hub resetting or was it a manual reset? as you said with your attenuation you would expect a connection of 7mb but due to the previous resets your noise margin is high at 13.5 as normal is about 6
if you could run btspeedtester that will show if the resets have dropped your profile lower than the correct figure for your current speed which is 3000
The time wasn't <2 hours.
I posted the message before I went out just before 7pm. I got back nearly 2 hours later and found that the message wasn't posted due to HTML embedded in the message. So it converted the HTML and wanted me to post it again. Thats the reason for it showing <2 hours instead of 4 hours.
As of 22:27pm
|Connection time||0 days, 5:34:42|
|Data transmitted||919.62 MB|
|Data received||88.54 MB|
If your wondering why my data transmitted if huge its because I've been trying to upload a load of BMX Racing Videos to Youtube. Only another 2GB to go 😞
I dont want to mess with Speedtester yet but I'll give it a go as soon as I've uploaded all the videos. I need to get the videos uploaded because people are wanting to see them and are giving me grief because they aren't up yet.
I have been uploading for the last 24 hours.
I went to check on it and YouTube Uploader crashed out and it had stopped uploading the individual videos.
I checked the connection speed and it stated 760Kbps (it was 2Mbps for the last 20+ hours)
And while I was watching the Hub lost connection and reconnected at least 5 times and the connection speed varied between 160Kbps and 760Kbps. Eventually it reconnected at 1760Kbps.
I performed the SpeedTester test and these are the results
Download speedachieved during the test was - 109 Kbps
For your connection, the acceptable range of speeds is 50-250 Kbps.
Your DSL Connection Rate :1760 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 135 Kbps
And here are the Hub Details
I'm not happy. It takes forever to view webpages with any pictures.
I'm paying £28 for this service and its performing like a dinosaur
WTF is going on?
Is this just happening to me?
The trouble is it is now connected at 172kbps.
In the last hour it has disconnected/reconnected 3 times. It will never get to 3/5 days.
I sent them another message this morning after it kept losing connection and connected at 172kbps
I haven't heard anything from the mods either through email or anything during this whole mess.
I dont understand how it connected at 2Mbps and lasted for around 18-20 hours without losing connection. Then just disconnect/reconnect last night at around 1.2Mbps and then a couple of hours later start connecting/reconnecting (at least 5 times) while I was watching it and then do the same this morning.
If it managed to uploaded 20 or so HD videos to Youtube in that 18-20 hour period without any problems (except a slower than normal connection speed) with no dropouts then why is it doing it again.
Faulty Master Plate? Faulty Hub? What?
Everything had worked perfectly at around 7Mbps for the last 2-3 years and I haven't changed anything.
It seems weird that a neighbour noticed slower than usual connection speeds (he's not with BT) the day before mine stopped working correctly.
The internet at the moment is worse than a 56k modem.