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SPARTdAN
Aspiring Contributor
495 Views
Message 1 of 27

Broadband ping/speed dire last couple days

Hi,

 

My broadband ping has increased and download/upload decreased drastically a couple of days ago.

 

I've turned off my bt hub (newest one) for a few minutes like some suggest, and I have disconnected/reconnected the internet in the hub settings too.

 

Here is a ping to google.co.uk, it was always at average 47:

 

Pinging www.google.co.uk [173.194.78.94] with 32 bytes of data:
Reply from 173.194.78.94: bytes=32 time=676ms TTL=42
Reply from 173.194.78.94: bytes=32 time=249ms TTL=42
Reply from 173.194.78.94: bytes=32 time=191ms TTL=42
Reply from 173.194.78.94: bytes=32 time=192ms TTL=42

Ping statistics for 173.194.78.94:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 191ms, Maximum = 676ms, Average = 327ms

 

Pinging www.google.co.uk [173.194.78.94] with 32 bytes of data:
Reply from 173.194.78.94: bytes=32 time=280ms TTL=42
Reply from 173.194.78.94: bytes=32 time=204ms TTL=42
Reply from 173.194.78.94: bytes=32 time=205ms TTL=42
Reply from 173.194.78.94: bytes=32 time=381ms TTL=42

Ping statistics for 173.194.78.94:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 204ms, Maximum = 381ms, Average = 267ms

 

Appreciate any help. 🙂 This sucks.

 

 

 

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26 REPLIES 26
Distinguished Sage
487 Views
Message 2 of 27

Re: Broadband ping/speed dire last couple days

it looks like a temporary network problem just give it time and it should return to normal
could you please post your hub stats so we can see what your connection is like as that may also give some ideas to any problems
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SPARTdAN
Aspiring Contributor
485 Views
Message 3 of 27

Re: Broadband ping/speed dire last couple days

Hi, thanks for your reply, how do I post my stats?

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Distinguished Sage
483 Views
Message 4 of 27

Re: Broadband ping/speed dire last couple days

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SPARTdAN
Aspiring Contributor
479 Views
Message 5 of 27

Re: Broadband ping/speed dire last couple days

ADSL Line Status
Connection Information
Line state:Connected
Connection time:0 days, 02:41:33
Downstream:5.719 Mbps
Upstream:448 Kbps
 
ADSL Settings
VPI/VCI:0/38
Type:PPPoA
Modulation:G.992.1 Annex A
Latency type:Interleaved
Noise margin (Down/Up):7.1 dB / 24.0 dB
Line attenuation (Down/Up):47.5 dB / 25.5 dB
Output power (Down/Up):20.4 dBm / 12.4 dBm
FEC Events (Down/Up):199106 / 6
CRC Events (Down/Up):9 / 0
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Distinguished Sage
470 Views
Message 6 of 27

Re: Broadband ping/speed dire last couple days

could you please post the diagnostic part of the BT speed test http://speedtest.btwholesale.com/
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SPARTdAN
Aspiring Contributor
437 Views
Message 7 of 27

Re: Broadband ping/speed dire last couple days

It was fine for a day, now it's gone bad and laggy again, its terrible.

 

Download Speed: 5.007

Upload Speed: 0 (lol?)

Ping: 291.00

 

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Distinguished Sage
426 Views
Message 8 of 27

Re: Broadband ping/speed dire last couple days

can you post the diagnostic test which is the second test as we need to see your IP Profile
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SPARTdAN
Aspiring Contributor
420 Views
Message 9 of 27

Re: Broadband ping/speed dire last couple days

 Download speedachieved during the test was - 5.13 Mbps
 For your connection, the acceptable range of speeds is 0.6 Mbps-7.15 Mbps.
 Additional Information:
 Your DSL Connection Rate :5.86 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
 IP Profile for your line is - 5 Mbps

 

I've reconnected the internet and it's got an average 47 ping but in a few hours it'll likely jump right up to 300 or so ping again like it's been doing.

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Distinguished Sage
413 Views
Message 10 of 27

Re: Broadband ping/speed dire last couple days

it sounds like network congestion not much that can done i am afraid
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