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Hope someone can shed some light on this for me, that has possible experiences like this - so that im not going totally insane;
Im posting this via a 3g dongle as its the only means of a connection i have now;
Because of the below issues, i cannot do the bt.speedtester as well, since i now have no connection.
My connection (selby exchange area code: 01757) was a usual and stable 11mb/s since moving to new residence in July;
However since friday last week 18th November - the speed dropped and was restrcited to;
2.416mb/s - down
0.999mb/s - up
with a few random drops here and there, over the course of the week the speeds crept up a little - nothing major - best it got to was;
3.416mb/s - down
1.406mb/s - up
however on friday 25th November, the connection has died
random disconnects every 5-20 minutes, the router will connect and light up blue but there is actually no internet connection even though there is a reading on the speed being given.
spoke to the ever helpful helpdesk, and told an engineer would need to visit and next one will be free in 9 days;
the problem imo is the exchange as the readings/information on the router has been crazy ever since these issues;
a ticket got opened on thursday 24th - but instantly got closed as resolved, and a new one was open again on friday 25th - if any mods should see this post;
Broadband fault VOL011-xxxxxxxxxxxxx
yes, ive tried a different router and the router im using now is an actual bt home hub 3, and swapped out the filters;
heres the latest info;
Contact the mods, you can do that by following this link: http://bt.custhelp.com/app/contact_email/c/4951 this is the way to get in touch with them, they can not just pick your problem up on the thread.
Check your Line