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Distinguished Sage
1,097 Views
Message 11 of 22

Re: Broadband problem in Aberdeenshire: could it be related to issue in Highlands?

theturracoo as has been suggested mail the board mods they can sort throughput problems out normally within a few days
Chopsticks
Newbie
1,084 Views
Message 12 of 22

Re: Broadband problem in Aberdeenshire: could it be related to issue in Highlands?

you're not alone, i live past westhill to the west of aberdeen, and it's exactly the same situation!

right now the connection is sittting at 17kbs per sec... it's just ridiculous!! Lets hope someone manages to fix it soon...

0 Ratings
theturracoo
Beginner
1,077 Views
Message 13 of 22

Re: Broadband problem in Aberdeenshire: could it be related to issue in Highlands?

Have you reported it to BT?
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geebuss
Aspiring Contributor
1,070 Views
Message 14 of 22

Re: Broadband problem in Aberdeenshire: could it be related to issue in Highlands?

same in morayshire its an absolute joke

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theturracoo
Beginner
1,069 Views
Message 15 of 22

Re: Broadband problem in Aberdeenshire: could it be related to issue in Highlands?

Where in Morayshire are you? It is a big place. Would be good to know which exchange you are at? What speed are you experiencing? www.speedtester.bt.com

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geebuss
Aspiring Contributor
1,068 Views
Message 16 of 22

Re: Broadband problem in Aberdeenshire: could it be related to issue in Highlands?

exact same issue in morayshire!!

i'm sick of the bull**bleep** being fed to us on the phone for hours on end since the beginning of the month

what kind of service is being supplied here

 

its all very well being told thwe vp is running hot

 

 

well fix it!!! expand the **bleep** capasity and be done!!

 

heres my original post

 

http://community.bt.com/t5/BB-in-Home/speed-is-terrible/td-p/128039

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theturracoo
Beginner
1,055 Views
Message 17 of 22

Re: Broadband problem in Aberdeenshire: could it be related to issue in Highlands?

So where in Moray are you? Which exchange? I'd like to know. I work for the Press and Journal. And if, as there appears, there is a problem high time we started asking questions of BT. 

This problem follows the issue there was in the Highlands in January and the start of February.

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Highlighted
geebuss
Aspiring Contributor
1,046 Views
Message 18 of 22

Re: Broadband problem in Aberdeenshire: could it be related to issue in Highlands?

i'm in keith

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Szmytke
Newbie
1,039 Views
Message 19 of 22

Re: Broadband problem in Aberdeenshire: could it be related to issue in Highlands?

I'm also in Turiff, the same as user theturracoo, the best speed I have been getting since Thursday is 128kbps so this is not an isolated incident by any means.

 

Totally unacceptable

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theturracoo
Beginner
1,032 Views
Message 20 of 22

Re: Broadband problem in Aberdeenshire: could it be related to issue in Highlands?

Email me at *******@mac.com and I will take it up with BT in the morning. They are dealing with my complaint through the executive level complaint office in Warrington.

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