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Beginner
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Broadband problems and the chat problems

So i went onto the chat function to report a problem with my broadband and guess what, I lost connection to the chat due to broadband dropping out.....

***edited by mod***

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Moderator
Moderator
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Re: Broadband problems and the chat problems

Hi @oldschooljon and welcome.

 

I'm sorry you've had problems reporting the dropping connection. Are you still having problems? Can you try a quite line test by connecting the phone directly to the test socket behind the master faceplate and dialling 17070 option 2. If there is noise then you need to report a line fault to 151. can you try that test and let me know how you get on?

 

Cheers

 

David

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