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Gwiseman
Beginner
307 Views
Message 1 of 2

Broadband reward card but website says I am not eligible.

Hi can anyone help. This does seem to be a common thread! I ordered broadband online direct with british telecom when the reward card was being offered. Broadband is up and working but the website says I am not eligible. my order number does have a j m at the start (which I have seen in other threads could be a lm) but I did not amend or cancel the order. This may have been done  when I chatted online when I subsequently had difficulty ordering mobile sims at bt customer rates. I have been trying all evening to connect to online chat to resolve but. No operators are available. This makes the broadband uncompetitive.

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1 REPLY 1
Keith_Beddoe
Distinguished Sage
Distinguished Sage
302 Views
Message 2 of 2

Re: Broadband reward card but website says I am not eligible.

Welcome to this user forum. @Gwiseman

 

If the first three letters are AJM, then

 

To chase it directly, contact the team at the following page: Chase Cashback

 

 

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