Hi, similar to others in this forum my broadband speed has dropped (downlink and uplink) to a 1/3 of what it was previously. Following reporting a fault some weeks ago I had my SNR reset and was getting 6MB down and 600K up. Now I am consistently getting 2Mb down and less than 200k up. This has not changed for some time.
Here are Home hub stats:
and the results of the broadband speed test:
Your results are below
|The speed you get at your computer|
Connection Speed is the speed that your Home Hub communicates with the Telephone Exchange. This is sometimes called 'Sync Speed' or 'Line rate'. This is usually the maximum Speed your line can support for the broadband you're on.
Download Speed is the actual speed you receive at your computer at the time you ran the test. This speed can be affected by the number of people and devices using your broadband connection and whether you use a wired or wireless connection.
Can any moderators help get SNR reset ?
John - so why am I no longer getting 6Mb/600K on my ADSL connection ?
I have just run the speedtest.
1. Best Effort Test: -provides background information.
|0 Mbps||7.15 Mbps Max Achievable Speed|
|Download speed achieved during the test was - 2.66 Mbps For your connection, the acceptable range of speeds is 0.6 Mbps-7.15 Mbps. Additional Information: Your DSL Connection Rate :3.9 Mbps(DOWN-STREAM), 0.22 Mbps(UP-STREAM) IP Profile for your line is - 3 Mbps|
If you wish to discuss these results please contact your Broadband Service Provider.
If you are experiencing problems with specific applications, servers or websites please contact your Broadband Service Provider for assistance.
Your test has completed please close this window to exit the performance tester.
I assume this means my IP Profile has been set at 3Mbps - can it be increased ?