Dropped and reconnected again, and line attenuation is back down. What's the best way to get an engineer out if t's definitley needed?
Once the Forum Mods have read your post they will post an invite here once you reply to them they will take personal ownership of the problem until resolved.
Do not send them a Personal Message as this is the incorrect contact method and cannot be properly tracked also the mod contacted may not be on shift for sometime and this will delay your help
The forum mods normally reply within 3/5 working days after you have contacted them
They will contact you personally by email or phone
Ok thanks, just did another quiet line test and all was quiet again. I hope a mod reads my posts soon.
I'll be happy to have a look into this for you.
Could you drop me in an email please? Use the 'contact us' form in my forum profile under the 'about me' section. You can find it by clicking on my username.
Hmm There is no About me section when I click on your username, just recent posts read etc
EDIT: Sorry it's there now
Not heard anything yet whch is fine because it hasn't been 5 working days yet, but disconnected this morning and now my upload speed has more than doubled, bit of a joke really.
you are still stuck in banded profile ans just need to be patient until mods get back to you