if master looks like this can you connect to the socket behind the bottom half. this will eliniante any problems caused by your internal wiring. then can you post new stats please
Download speedachieved during the test was - 660 Kbps
For your connection, the acceptable range of speeds is 200-1000 Kbps.
Your DSL Connection Rate :2048 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 750 Kbps
Neither of the 2 sockets look anything like that, they're both just plain with a single socket in the middle. and a T in the bottom right corner carved into the plastic.
your profile is low due the resets but first trying to improve connection speed by trying tets socket
the master will be the socket where the BT line enters from outside. can you see if there is an orange bellwire connected to terminal 3 and if so removed from both sockets as it can cause noise problems http://www.filesaveas.com/jarviser/index.html
did you check for the bellwire? constantly disconnecting your router will not help your connection
There is 3 wires on the bottom socket but is there a point in taking out the "orange" one? I have no noise problems using the phone on the downstairs socket.
Could there possibly be a fault with the line somewhere between myself and the exchange point?
if orange bellwire on 1 socket the probability is that it is there in the other socket - need to remove both