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Distinguished Sage
207 Views
Message 21 of 33

Re: Broadband speed increase request

the mods can take up to 3 working days to get back to you by either phone or email
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Distinguished Sage
Distinguished Sage
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Message 22 of 33

Re: Broadband speed increase request

you have a good connection so I don't think it will be a problem



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Contributor
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Message 23 of 33

Re: Broadband speed increase request

do the mods reply here too??
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Distinguished Sage
Distinguished Sage
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Message 24 of 33

Re: Broadband speed increase request

the mods will reply direct to you probably by email



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Distinguished Sage
171 Views
Message 25 of 33

Re: Broadband speed increase request

the mods have had a bit of a backlog recently so it may be a little longer till they reply
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Contributor
153 Views
Message 26 of 33

Re: Broadband speed increase request

4 days so far and no reply.

 

i hope this gets resolved asap

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Distinguished Sage
Distinguished Sage
151 Views
Message 27 of 33

Re: Broadband speed increase request

if nothing by tomorrow then I would send another email



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Distinguished Sage
144 Views
Message 28 of 33

Re: Broadband speed increase request

Hi they have been taking up to 5/6 days recently so please be paitent but keep checking your hub stats as there have been several posts that resets have been done without contact
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Contributor
139 Views
Message 29 of 33

Re: Broadband speed increase request

ok ive just checked my emails 

 

i got areply saying that interleaved has been turned of but the latency is still showing as interleaved

 

is this something that takes time to switch?

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Distinguished Sage
Distinguished Sage
136 Views
Message 30 of 33

Re: Broadband speed increase request

normally it would be wholesale who make the change



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