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pddco
Aspiring Expert
491 Views
Message 31 of 36

Re: Broadband speed of 0.5Mbps for two weeks

@paulw68

Getting to this point you've eliminated what may have been troublesome 'dangly' filters using a  faceplate with a built in filter - and the line is quiet. There's no crackling or noise .

But the speed is about the same as it was two weeks ago.  It may be worth checking for other forms of interference on the line.

Not from crackling connections or dodgy components in a filter. But maybe unwanted radio interference. This could come from a faulty phone charger type plug that's plugged nearby. Or perhaps an Energy saving light bulb (LED or Compact Flourescent -CFL) . They both may be working fine in that they charge your phone or  light the hallway but they might (and granted it's a small possibility) be generating interference that could mess up the wanted signals down the broadband line.

So perhaps that could be something to check?  Does the  incoming line (and the line lead to the router/hub) pass by a possible source of inteference? Try switching off or unplugging nearby chargers or Energy saving light bulbs. Or even a nearby TV. And re-check the speed. Think back... Did you change a lightbulb nearby about two weeks ago?

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imjolly
Distinguished Sage
Distinguished Sage
477 Views
Message 32 of 36

Re: Broadband speed of 0.5Mbps for two weeks

As you are in a banded profile moving to test socket or changing master by inserting filtered plate will not immediately improve your connection. You need to get a stable connection which sounds promising as sound problem gone and then it takes 3/5 days stable for banding to start to release



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paulw68
Aspiring Contributor
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Message 33 of 36

Re: Broadband speed of 0.5Mbps for two weeks

Some interesting news. After many years waiting for Fibre to be installed, I have been advised via Openreach's website that the work has been carried out and I can now order infinity. Surely, too much of a coincidence that this work happened at the same time as my ADSL speed dropped to 0.5Mbps?

I will look to get BT infinity as soon as possible and hopefully it will be the end of the story...

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imjolly
Distinguished Sage
Distinguished Sage
455 Views
Message 34 of 36

Re: Broadband speed of 0.5Mbps for two weeks

enter your phone number and post results  remember delete number  http://dslchecker.bt.com/adsl/adslchecker.welcome



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paulw68
Aspiring Contributor
451 Views
Message 35 of 36

Re: Broadband speed of 0.5Mbps for two weeks

BT BROADBAND AVAILABILITY CHECKER
  on Exchange WALWORTH is served by Cabinet 72

 

Featured ProductsDownstream Line Rate(Mbps)Upstream Line Rate(Mbps)Downstream Handback Threshold(Mbps)WBC FTTC Availability DateWBC SOGEA Availability DateLeft in Jumper  High Low High Low        Featured ProductsDownstream Line Rate(Mbps)Upstream Line Rate(Mbps)Downstream Range(Mbps)WBC FTTP Availability Date   ADSL ProductsDownstream Line Rate(Mbps)Upstream Line Rate(Mbps)Downstream Range(Mbps)Availability Date Left in JumperOther Offerings     Availability Date   Premise environmentStatus
VDSL Range A (Clean)8078.3201971.8Available---- 
VDSL Range B (Impacted)8075.5201967Available---- 
FTTP on Demand33030--Available---- 
WBC ADSL 2+Up to 4.5--3 to 7Available---- 
WBC ADSL 2+ Annex MUp to 4.5Up to 0.53 to 7Available---- 
ADSL MaxUp to 3.5--2.5 to 6.5Available---- 
WBC Fixed Rate1 ----Available---- 
Fixed Rate1 ----Available---- 
VDSL Multicast------Available---- 
ADSL Multicast------Available---- 
Bridge TapU      
VRIN      
NTEFaceplateN      
Last Test Date02-04-2018      

For all ADSL and WBC Fibre to the Cabinet (VDSL or G.fast) services, the stable line rate will be determined during the first 10 days of service usage.

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imjolly
Distinguished Sage
Distinguished Sage
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Message 36 of 36

Re: Broadband speed of 0.5Mbps for two weeks

you must almost be on top of the cabinet  probably 80/20 if you take infinity 2 and curently availablesmiley thumbs up.jpg



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