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lckyby
Aspiring Contributor
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Message 1 of 2

Broadband speed very slow (again)

My broadband speed has been very slow for the past week or so, very hard to stream videos, download etc. Broadband download speed is normally around 7-8mbps mark and has been around 1-2 or lower this past week.

 

Speed test..



ADSL stats (I think a housemate must have reset the router 2 days ago)..


 

There are no problems reported at my local exchange.

 

I already had this same problem in January. It was fixed for a while but now it is really slow again.. https://community.bt.com/t5/ADSL-Copper-Broadband-Speed/Speed-way-way-down-on-normal/td-p/1149716

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imjolly
Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: Broadband speed very slow (again)

this is not the same as last time.. last time your speed was down at about 2mb wheras this time you have 11mb connection.

 

can you run btspeedtester again with wired connection and when first test completes then run diagnostic test and post results



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