Hi all - first post, please be kind!
Recently (last week) my broadband download speeds have become incredibly slow in the evenings, to the point that the BT speed test will time out. When it does run, I get approx 0.1-0.2 Mbps download (but bizarrely, my usual 1Mbps upload speeds). It seems intermittent as well (rather than slow and consistent!).
There is no significant noise on the line.
At this moment (plugged into the test socket) I get 9.96Mbps to the house, but only 4.41Mbps to the computer (over wifi).
I'm on a HomeHub 3. My diagnostics (before and after test socket) are as follows:
After 10 minutes on the test socket:
I have no idea what these stats mean, is there anything obviously wrong with my connection?
Is 4.5 million FEC events and 33,000 HEC errors acceptable in a 13 minute period?
Any help appreciated.
Download speedachieved during the test was - 4.96 Mbps
For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 8.78 Mbps
I've done the quiet line test, and couldn't hear any noise I wouldn't expect from a cordless handset (I don't have a corded phone).
My wired stats are as follows...
Download speed to the computer are still only 3.75Mbps with speed to the home of 9.96Mbps.
I can hear very faint noise on the quiet line test. Like static noise. I wouldn't put my neck on the line and say it was any more than a wireless handset would do by itself though, but I'm no expert. No humming that I can hear.
The figures in my post above are on ethernet through the test socket... are there any other diagnostics I can run that I don't know about?
It's back up to speed now, so will have to try again tomorrow evening when it slows down to a standstill again. My current results on ethernet through the test socket...
It dropped to 0.1Mbps earlier this evening
Looks like I'll be back tomorrow! Cheers for the help this evening though.