Just a quick question about the usage limit on BT infinity option 2. Now as i understand there are no usage limits on this package, yet when i look at my products and click on broadband it says i have a 10gb usage limit! Anyone have any idea why this maybe? Thanks in advance!
There is no limit; it might just be that the online info hasn't been updated yet. If you've got time to ask Live Chat, you will get an answer that you can save.
You must not post a transcript here, as its not allowed, however
If you would like to contact one of the UK based BT Care Team who moderate this forum, they should be able to help you.
They can be contacted using this link BT Care Team
They normally respond by phone or e-mail, within three working days, however you should get an immediate confirmation, with a tracking number.
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