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Newbie
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Message 1 of 10

Broadband usage query

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Hey, just checked my usage online and it is saying that my family have used like 30 GB in 1 day, we have been on 1 websites today I think, 1 was gala bingo, but we did go on that for over an hour and my partner checked his emails and went on 1 website but didnt download or stream anything, any suggestions as to why we are going to get charged for 30 GB in 1 day?

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Recognised Expert
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Message 2 of 10

Re: Broadband usage query

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Hi and welcome to the forum.

As the online usage monitor is 24 hours in arrears that would be your usage up to midnight on 31st January, on the 2nd of Feb. it will show your usage for 1st of Feb.

 

Cheers,

Del.

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Newbie
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Message 3 of 10

Re: Broadband usage query

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OMG thank you so much Del, u r a starSmiley Very Happy, so that 30gb will go on my January bill then, and then it should renew tomorrow and show me at 0?

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Recognised Expert
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Message 4 of 10

Re: Broadband usage query

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You got it Smiley Happy ,Tomorrow will show what you've used today.

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Distinguished Sage
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Message 5 of 10

Re: Broadband usage query

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which broadband option are you on??
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Newbie
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Message 6 of 10

Re: Broadband usage query

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Thank you so much, u r a complete STAR!, haha, lol Smiley Very Happy

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Highlighted
Newbie
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Message 7 of 10

Re: Broadband usage query

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I am trying to give u more than a 1 but it wont let me xxx

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Distinguished Sage
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Message 8 of 10

Re: Broadband usage query

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as the only thin g that will appear on your bill would be any excess charges if needed
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Recognised Expert
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Message 9 of 10

Re: Broadband usage query

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@Motherearth wrote:

I am trying to give u more than a 1 but it wont let me xxx


Here's one back at ya ! just to get you started, hope you stick around.

 

Del.

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Newbie
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Message 10 of 10

Re: Broadband usage query

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Hope I get better at this, haha, lol, thanks so much 4 your help, c u around on here sumtime Smiley Happy

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