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soggy
Beginner
416 Views
Message 21 of 37

Re: Broadband very slow

That will do will give it a couple of days to see if it improves with the new home hub and cable ?

Anyway thanks for trying to help mate very much appreciated.
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imjolly
Distinguished Sage
Distinguished Sage
408 Views
Message 22 of 37

Re: Broadband very slow

no problem - repost new stats in a few days - there is always someone around to help



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soggy
Beginner
383 Views
Message 23 of 37

Re: Broadband very slow

Thought i would see some improvement in speed but still very slow around 104kbps.

Can,t even play BF3 as it glithes all the time Smiley Frustrated

 

adsl3.PNG

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john46
Distinguished Sage
369 Views
Message 24 of 37

Re: Broadband very slow

Errors are still high
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soggy
Beginner
368 Views
Message 25 of 37

Re: Broadband very slow

What does the errors mean mate?

 

Doesn,t matter anyway home hub just restarted itself don,t know what going on?

It driving me mad

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imjolly
Distinguished Sage
Distinguished Sage
339 Views
Message 26 of 37

Re: Broadband very slow

this will help about errors  http://www.kitz.co.uk/adsl/linestats_errors.htm

 

has speed improved?



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soggy
Beginner
334 Views
Message 27 of 37

Re: Broadband very slow

found that link last night when searching about the errors.

 

As for the speed no ? The home hub 3 restarted itself last night too.

Tried everything new home hub, rj11 cable and ehernet cable also new master socket with built in filter which openreach fitted but no improvement whats so ever.

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john46
Distinguished Sage
322 Views
Message 28 of 37

Re: Broadband very slow

the errors are the cause of the low download problem and really need investigating
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soggy
Beginner
320 Views
Message 29 of 37

Re: Broadband very slow

What do you think i should do contact bt?
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john46
Distinguished Sage
315 Views
Message 30 of 37

Re: Broadband very slow

the majority of issues can be around the home or internal wiring this link may help it is a matter of working one at a time through each item and eliminating them
http://community.bt.com/t5/BB-in-Home/Poor-Broadband-speed/m-p/14217#M8397
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