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Beginner
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Message 1 of 6

Broadband will not work when new Lenovo laptop logs on to wifi

Hi, can anybody help.

I have purchased a new Lenovo laptop for my daughter and as soon as it logs onto the wifi it stops the wifi connection on all the other devices that are logged on at the time ie. ipad, iphone, other laptops. Can anybody suggest a solution to the problem.

 

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Distinguished Sage
Distinguished Sage
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Message 2 of 6

Re: Broadband will not work when new Lenovo laptop logs on to wifi

which router are you using?



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Beginner
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Message 3 of 6

Re: Broadband will not work when new Lenovo laptop logs on to wifi

BT Home Hub

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Distinguished Sage
Distinguished Sage
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Message 4 of 6

Re: Broadband will not work when new Lenovo laptop logs on to wifi

Are you logging onto your homehub or BTWifi.

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Guru
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Message 5 of 6

Re: Broadband will not work when new Lenovo laptop logs on to wifi

Does it stop even wired connections?

 

It may be set up with a fixed IP address that really conflits with other things.  Double-check the network settings that it is on 'assign an IP address automatically'.

 

Make sure the network drivers are up to date: though bad drivers shouldn't cause quite such widespread chaos.

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Beginner
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Message 6 of 6

Re: Broadband will not work when new Lenovo laptop logs on to wifi

logged onto home hub.

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