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Ian1957
Aspiring Expert
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Message 11 of 181

Re: Broadband wireless can't connect:

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You're very welcome 🙂 My name is actually Nathan but my dad made this account so that I could get out braodband sorted last september.

When you say all seems well does that mean you are now tecirveing a wireless signal upstairs with the router downstairs? 🙂
Adam1992
Contributor
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Message 12 of 181

Re: Broadband wireless can't connect:

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No at the moment it is upstairs still, I will place it downstairs in a moment once I type this. Shocking news on speedtest front.

 

 

 
FAQ

Results Image not loaded

Test1 comprises of two tests

1. Best Effort Test:  -provides background information.

 Download  Speed
 47 Kbps
  
0 Kbps21000 Kbps
Max Achievable Speed

 

 Download speedachieved during the test was - 47 Kbps
 For your connection, the acceptable range of speeds is 4000-21000 Kbps.
 Additional Information:
 Your DSL Connection Rate :15956 Kbps(DOWN-STREAM), 1169 Kbps(UP-STREAM)
 IP Profile for your line is - 14077 Kbps


2. Upstream Test:  -provides background information.

 Upload Speed
 286 Kbps
  
0 Kbps1169 Kbps
Max Achievable Speed

 

>Upload speed achieved during the test was - 286 Kbps
 Additional Information:
 Upstream Rate IP profile on your line is - 1169 Kbps
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Ian1957
Aspiring Expert
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Message 13 of 181

Re: Broadband wireless can't connect:

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Could you access the homehub settings and post the Adsl lime stats please. It should look something like this

ADSL line status
Connection information
Line state Connected
Connection time 3 days, 1:16:21
Downstream 7,431 Kbps
Upstream 888 Kbps
ADSL settings
VPI/VCI 0/38
Type PPPoA
Modulation ITU-T G.992.5
Latency type Interleaved
Noise margin (Down/Up) 2.1 dB / 11.4 dB
Line attenuation (Down/Up) 40.0 dB / 20.6 dB
Output power (Down/Up) 0.0 dBm / 12.8 dBm
Loss of Framing (Local) 6
Loss of Signal (Local) 1
Loss of Power (Local) 0
FEC Errors (Down/Up) 14829222 / 4294967235
CRC Errors (Down/Up) 2437 / N/A
HEC Errors (Down/Up) N/A / 0
Error Seconds (Local) 1224
Hide Details
Software version 8.1.H.U (Type A) | Access Click to activate accessibility mode | Time and date  00:27:10  30/08/2011

I have a feeling that your SNR margin will e very high if you have been resetting and unplugging your router a lot.

Nathan
Adam1992
Contributor
3,849 Views
Message 14 of 181

Re: Broadband wireless can't connect:

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ADSL Line Status
Connection Information
Line state:Connected
Connection time:0 days, 01:26:55
Downstream:15.58 Mbps
Upstream:1.142 Mbps
 
ADSL Settings
VPI/VCI:0/38
Type:PPPoA
Modulation:G.992.5 Annex A
Latency type:Interleaved
Noise margin (Down/Up):2.8 dB / 6.0 dB
Line attenuation (Down/Up):25.2 dB / 14.2 dB
Output power (Down/Up):20.4 dBm / 12.1 dBm
FEC Events (Down/Up):62784 / 125
CRC Events (Down/Up):2 / 32
Loss of Framing (Local/Remote):0 / 0
Loss of Signal (Local/Remote):0 / 0
Loss of Power (Local/Remote):0 / 0
HEC Events (Down/Up):45 / 8
Error Seconds (Local/Remote):2 / 0
 
 
 
 
Software version 4.7.5.1.83.8.57.1.3 (Type A)
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Ian1957
Aspiring Expert
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Message 15 of 181

Re: Broadband wireless can't connect:

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Wow your line stats are impressive! Errmmm, I would say could you please do another speedtester.bt.com speedtest but I don't know if you can so soon? If you can't please try a speedtest.net test and post the results. Is your wireless working okay? 🙂

Nathan
Adam1992
Contributor
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Message 16 of 181

Re: Broadband wireless can't connect:

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Well yeah the wirless has improved greatly but still prone to minor errors. I need to try it whilst plugged in downstairs for range speed etc.

 

Why is the line impressive?

 

This is speedtest.net whilst Hub is upstairs wirelessly:

 

London based server - 

 

Download - 14.01Mbps

Upload - 0.94 Mbps

Ping - 15 ms

 

It was going so slow then kicked into life and shot through, what happened there?

 

 

 

 

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Ian1957
Aspiring Expert
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Message 17 of 181

Re: Broadband wireless can't connect:

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I say your stats are impressive because you are connected at over 15mbps which is above the global average haha.

As for the sudden drop ad resurgence, I have no idea.

Your line stats are perfectly fine so either move your router downstairs now or in the morning and see if the wireless has improved (which it should have) .

Also are you connecting to all te things in your house wirelessly?

Do you know if the worries interface it type b g or n? N being the newsy and fastest.

Nathan
Adam1992
Contributor
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Message 18 of 181

Re: Broadband wireless can't connect:

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Ok I will move it dowstairs in the morning around 9/10 ish.

 

That is great to here, yes wirelessly connect to Laptop and Xbox, they are the two I use the internet for.

 

Interface of Xbox? I'm unsure yet I have an old adapter that was out before the new hubs but I'm looking to replace it soon hopefully.

 

Laptop is Broadcom 802.11n Network Adapter. That is a new adapter right? this is a new laptop and surely that should pick a signal up better then my old xbox adapter yet it struggles all the same.

 

Thanks for everything so far as well, Nathan.

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Ian1957
Aspiring Expert
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Message 19 of 181

Re: Broadband wireless can't connect:

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If I understanf correctly you have an xbox version prior to the slim versions?

If so I assume you are looking for something like this? http://www.google.co.uk/m/products/detail?oe=UTF-8&client=safari&q=xbox+360+wireless+adapter&hl=en&b...

An if I may suggest it is better to change where your hub is between 11:30 and 2 if that's possible 🙂

Your welcome.

Nathan
Adam1992
Contributor
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Message 20 of 181

Re: Broadband wireless can't connect:

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I'm going to sound like a right nerd now but oh well, I bought the MW2 (Modern warfare 2) 250GB console when it first came out so relatively new in comparison. I needed more GB etc and it was there, so I bought it.

 

Yeah that is the Wireless Adapter for xbox I'm looking into getting but at £30-50 it will be a little while as to why I moved the hub upstairs so ethernet could be used for xbox whilst WA money is saved.

 

Just a quick word I just unplugged the phoneline from the double socket and Broadband seems to have improved, could this mean there is something wrong with phone line and that may have caused Broadband issue?

 

Just a thought as I have no idea on this stuff Smiley Happy

 

Oh byu the way, why is between 11:30am and 2pm the best time to move Hub positions?

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