cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
magneticflame
Beginner
282 Views
Message 1 of 2

Brodband speed really poor and cutting out

We have had two engineers come round, the first to check our line and the second for our broadband. On the second visit we got a new modem but that hasn't seemed to help. We are still getting the broadband cutting out and the DSL connection flashing on and off (its not like this all the time but it usually happens 3 times a day and it is really frustrating). Our speeds are also very poor, I have done numerous speed tests and it comes up with being bad (speed coming into house 12.5mb we should be getting 40). What should I do next?

0 Ratings
1 REPLY 1
licquorice
Distinguished Sage
Distinguished Sage
278 Views
Message 2 of 2

Re: Brodband speed really poor and cutting out

Ring Customer Services and tell them the fault hasn't been fixed.

0 Ratings