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xuraco
Aspiring Contributor
502 Views
Message 1 of 6

Bt Email system

This is a simple question really yet I am kinda struggling, when does my @btinternet email become available to use at the moment says invalid password or username yet both are 100% correct

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 2 of 6

Re: Bt Email system


@xuraco wrote:

@This is a simple question really yet I am kinda struggling, when does my @btinternet email become available to use at the moment says invalid password or username yet both are 100% correct


When your order is complete and your line is activated.

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xuraco
Aspiring Contributor
498 Views
Message 3 of 6

Re: Bt Email system

I have ordered both Infinity and line, my line has been installed just waiting on infinity, will be after it's all done?

 

thanks Keith_Beddoe

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 4 of 6

Re: Bt Email system


@xuraco wrote:

I have ordered both Infinity and line, my line has been installed just waiting on infinity, will be after it's all done?

 

thanks Keith_Beddoe


You may have to wait 24 hours after the installation, for the job to "complete" on the system.

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xuraco
Aspiring Contributor
493 Views
Message 5 of 6

Re: Bt Email system

Hmm, it's weird myBT updated today and package says "completed" yet still no email guh!

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john46
Distinguished Sage
474 Views
Message 6 of 6

Re: Bt Email system

as Keith has said once your infinity is installed and running then your email address becomes active
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