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Roverjay
Beginner
244 Views
Message 1 of 2

Bt are a joke

Over the last 12 months I've had 8 yes 8 faults this time it took 6 days to mend only for it to work for 24 hours now I'm being told it will take 5 days to send a engineer. I'm sick and tired of the offshore call centres who can't grasp the idea that the line is not working but can quickly send text after text message telling me I can check online how my fault is going. Anyway rant over I'm off to start a fire with my home hub and send smoke signals to my friends and family as it's a more reliable way of keeping in touch
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1 REPLY 1
john46
Distinguished Sage
239 Views
Message 2 of 2

Re: Bt are a joke

It is Openreach that provide and maintain the network not BT and the 5 days you were told is correct as it is a 3 working day turn round
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