You're paying for it?
It's free, though BT are phasing it out
If you don't use it after 90 days (iirc), then it should of been deactivated
Argh, I see
Are you using a standard phone plugged in to a phone socket (not the rear of the hub) or the BT hub phone?
If it's a standard phone in a socket, then you need to dial 150 from your BT landline and ask them why you have this package and to also cease it.
Though doubtful, you could ask for a refund of the cost of this service if you never actually asked for it.
You could also ask about having your landline changed to unlimited anytime calls if you don't already have this. For £5.40 (ish) per month, you could save a lot of money on this bill too - just a thought.
If you took this, it is a 12 month auto renewable contract.
sent a email last night, got a phone call today from bt, saying they will cancel it and try and refund one money
thanks for the help
Glad to hear it's all sorted