Mike1608
Aspiring Expert
894 Views
Message 1 of 6

Bt cancel

Hi,

I just joined sky, and within minuites I receive an email stating that my phone line is being switch over to sky.
However they didn't cancel my broadband, instead they move me to bt broandband option 3.
can someone help me out?
Michael

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5 REPLIES 5
john46
Distinguished Sage
889 Views
Message 2 of 6

Re: Bt cancel

there is not an option 3 with BT Broadband
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Mike1608
Aspiring Expert
885 Views
Message 3 of 6

Re: Bt cancel

Screen Shot 2015-12-05 at 00.05.02.png

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john46
Distinguished Sage
881 Views
Message 4 of 6

Re: Bt cancel

are you on standard copper broadband or infinity
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Mike1608
Aspiring Expert
880 Views
Message 5 of 6

Re: Bt cancel

standard, i am moving to sky fibre

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john46
Distinguished Sage
861 Views
Message 6 of 6

Re: Bt cancel

Hi Welcome to the Community Forum

I am sorry to see you are having problems with your BT service

I suggest you contact live chat at this link they should be able to help you


http://bt.custhelp.com/app/contact/c/2902
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