We'll need further details from you to get this reported as a fault. The team had reported that the issues you originally had were fixed. There was an update today which may be part of the reason you still have issues today.
Please get in touch with us by clicking on my user name and then clicking on contact the mods.
Ok, so this was working, then has just stopped... wont backup manually or automatically.
Have deleted / reinstalled the app (Windows Phone - microsoft 640)
Have deleleted all phone content and retried incase a file was hanging it - no different, hangs with a single photo "uploading 1 of 1" then stays there for ever.
Any idea how to get this working again???
I am hopeful one of the mods may be able to assist. I am using the latest version of the BT Cloup app on a MAC. It is working OK in all areas except for backing up photos from iPhoto. Previous versions of the app backed up individual photos from iPhoto no problem, but since about mid Sept 2016 whenever I add new photos, the Transfers tab in the app shows an error for each photo it tries to upload which reads '(Missing Local File)'. Any thoughts?