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chadders1
Contributor
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Message 1 of 2

Bt cloud upload

I have tried uploading a large video to BT Coud, whichever way I try to do it (desktop, phone, iPad) I get the messsge , as the file is over 500mb use the desktop app from your pic and mac. When I try this I still get the same error message. Can anybody help?
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1 REPLY 1
JohnC2
Moderator
Moderator
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Message 2 of 2

Re: Bt cloud upload

Hi @chadders1 Sorry you are having difficulty uploading large files. 

 

Are you still having this issue? If so try the Cloud helpdesk on 0800 500 3114. They are open 9am to 9pm Mon - Fri and 9am to 6.30pm Sat and Sun. 

 

Post back and let us know how you get on.

 

Cheers

John

 

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