cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Vwsplitty1980
Contributor
642 Views
Message 1 of 3

Bt infinity 52mb free speed upgrade question

Hi recently back to bt after being on ee for 18 months.
I took the 52mb infinity offer on 28th August with a activation date of 20th October.
It would seem that I fall in to the area of getting a free speed upgrade as I placed my order before the 28th September.

http://bt.custhelp.com/app/answers/detail/a_id/56165/~/questions-about-the-bt-infinity-1-speed-upgra...

With that said does anyone know if I should of directly been out on to the 76mb package or it is something I will have to call bt and argue my point so to speak.

🙏 thanks
0 Ratings
2 REPLIES 2
gg30340
Distinguished Sage
Distinguished Sage
637 Views
Message 2 of 3

Re: Bt infinity 52mb free speed upgrade question

If your line can support above 55Mbps you will get the upgrade to what ever speed your line can support up to 78Mbps. You do not need to do anything to get it.

0 Ratings
XRaySpeX
Recognised Expert
614 Views
Message 3 of 3

Re: Bt infinity 52mb free speed upgrade question

Please post your full Router Stats. For a Home Hub see on here: Broadband Top Tips .

___________________________________________________________________________
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on left hand side
0 Ratings