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gavibe
Beginner
506 Views
Message 1 of 2

Bt infinity connection keeps dropping 'orange light of rage '

My new bt infinity connection keeps dropping out. It is 2 days old. I have just 'upgraded' from copper which gave me no problems to this which is dropping every 5 minutes. What can i do to resolve this urgent?
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1 REPLY 1
NeilO
Moderator
Moderator
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Message 2 of 2

Re: Bt infinity connection keeps dropping 'orange light of rage '

@gavibe Sorry about that, can you run a quiet line test by dialling 17070 from your BT Landline. If using a corded phone then the test should be quiet, if you are using a cordless phone then you may hear a low hum.

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