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Shoxen
Beginner
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Message 1 of 15

Bt infinity

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Hello. So I have done some research and discovered that the exchange I use is fibre enabled bit minevitable is 9n e9 for the few houses that doesn't have infinity. How can I get this resolved.
The exchange is nanpean cabinet 3.
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Webby
Distinguished Sage
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Message 2 of 15

Re: Bt infinity

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Can you run this checker for your line http://www.dslchecker.bt.com and post the results.
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Shoxen
Beginner
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Message 3 of 15

Re: Bt infinity

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http://www.dslchecker.bt.com/adsl/adslchecker.TelephoneNumberOutput. hope this works. If I do the check for my neighbours opposite they get fttp results too.
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Shoxen
Beginner
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Message 4 of 15

Re: Bt infinity

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Sorry I that hasn't worked. How do I post results?
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pippincp
Distinguished Sage
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Message 5 of 15

Re: Bt infinity

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@Shoxen wrote:
Sorry I that hasn't worked. How do I post results?

Copy and paste.

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Webby
Distinguished Sage
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Message 6 of 15

Re: Bt infinity

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You can screenshot it and upload an image. Or copy and paste the data
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Webby
Distinguished Sage
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Message 7 of 15

Re: Bt infinity

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From what I can see, postcodes on your cabinet should have FTTP. Note that the cabinet is irrelevant for FTTP however that's how the data is displayed on codelook.
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Shoxen
Beginner
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Message 8 of 15

Re: Bt infinity

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ADSL Products

Downstream Line Rate(Mbps)

Upstream Line Rate(Mbps)

Downstream Range(Mbps)

Availability Date


Left in Jumper

WBC Fixed Rate 1 -- -- Available -- --
Fixed Rate 1 -- -- Available -- --
Other Offerings




Availability Date



ADSL Multicast -- -- -- Available -- --
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Shoxen
Beginner
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Message 9 of 15

Re: Bt infinity

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I get better results from the address itself. From what I can see the people directly opposite us get fibre. Just wanna get fibre sorted as I have a growing family to try and keep entertained.
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Webby
Distinguished Sage
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Message 10 of 15

Re: Bt infinity

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Does the address show FTTP available? But the phone number doesn't?
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