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Armishaw
Beginner
839 Views
Message 1 of 3

Bt mobile issues

Is anyone else having problems with bt where they ant receiveing text or calls off people but can send and call people fine?
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2 REPLIES 2
NeilO
Moderator
Moderator
826 Views
Message 2 of 3

Re: Bt mobile issues

@Armishaw I'm sorry to see you're having problems calling and sending texts, if you contact the BT Mobile team on this live chat link they'll be able to help you with this. 

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TanyaW91
Beginner
754 Views
Message 3 of 3

Re: Bt mobile issues

Hi Armishaw. I am having a similar issue to you. I spent most of the day yesterday on the phone to BT because I couldn't use my data, couldn't receive calls (when anyone tried to ring, they'do be greeted with the message that they have dialled an incorrect number) and couldn't receive text messages.

The data and call issues are now sorted but still cannot receive text messages. I have tried speaking to BT customer services about 3 times yesterday, including BT live chat and still am clueless with the issue. Frustrating that no solution has been found after 2 days.
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