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123sim189
Beginner
361 Views
Message 1 of 4

Bt sport not working but all Internet channels ok

For over about 2 months we have got the error message up ipc6011 whenever we try to watch bt sport. All other Internet channel work fine including catch up and you view. This is beginning to get frustrating as it is getting upto the end of the free months and we have barely watched any games. I have gone through the suggestions for the error online and it still doesn't work. Anyone have any suggestions?
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3 REPLIES 3
DavidM
Moderator
Moderator
343 Views
Message 2 of 4

Re: Bt sport not working but all Internet channels ok

Hi 123sim189,

 

Welcome to the forum and thanks for posting. Sorry you're having problems with the BT Sports service. You've mentioned going through the online help but can you double chack 'IPC' error codes on YouView and let me know if it helps. If you're still having problems after that drop me an email with your details and I'll take a look for you.

 

Cheers

 

David

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123sim189
Beginner
334 Views
Message 3 of 4

Re: Bt sport not working but all Internet channels ok

I have already been through all the steps,the steps also seem to imply no Internet channels work but it is only by sport for ours. Where is your email address? I will send over all details
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NeilO
Moderator
Moderator
328 Views
Message 4 of 4

Re: Bt sport not working but all Internet channels ok

Hi 123sim189,

 

If you click on Davids or my forum profile you'll see a 'contact the mods' link that you can use to send over your details.

 

Thanks

Neil

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