Showing results for 
Show  only  | Search instead for 
Did you mean: 
Message 1 of 3

Bt webmail & Firefox

As of this morning I can't login to BT webmail.


I select my longstanding pw and e-mail from the drop down and then it loads to$%2Fsecure$%2Femaillogin etc etc


Then fails to a red error message "Please check you entered your username and password correctly and try again. If you need help remembering your username or password you can use the links below. "


un/pw is fine and I can login via IE etc. (I have checked with my other bt addresses and all have the same message.)


Cache and cookies cleared. Any thoughts?

0 Ratings
Message 2 of 3

Re: Bt webmail & Firefox

If you can log on using another browser there is obviously nothing wrong with your password and account so it would appear that it is a Firefox problem. 

Have you checked it is the most up to date version of Firefox?

Try this link to the BT email logon page.

BT Email 

0 Ratings
Message 3 of 3

Re: Bt webmail & Firefox

Yeah i'm on 75 its only just updated. Its poss something corrupted in the upgrade I suppose.

0 Ratings