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cozza
Beginner
298 Views
Message 1 of 10

Cabinet availability conflictions

Hi,

 

About a month ago i contacted BT via phone in order to ascertain more information about when my line would be able to get FTTC.  This was prompted when i saw the glorious green box pop up next to the old cabinet.  I was told that Openreach had not enabled it hence why it wasnt showing up on the ADSL checker.  However, when i used a different telephone number that is also connected to the cabinet (albeit closer to the exchange) it came up as FTTC available and had a speed estimate. BUT if you use the postcode of the place it doesnt show as FTTC enabled. (Mine doesnt show FTTC availability from either postcode or telephone number)

 

Does this mean the cabinet is live and im never getting FTTC or the cabinet isnt live and i keep up the waiting game.

 

My Postcode: CM12 9XB

Location closer to the cabinet: CM12 9SY

 

 

Any advice/knowledge would be greatly appreciated.

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9 REPLIES 9
Distinguished Sage
277 Views
Message 2 of 10

Re: Cabinet availability conflictions

please delete for your security the phone number as this is a public forum
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Distinguished Sage
275 Views
Message 3 of 10

Re: Cabinet availability conflictions

the post code check will not show availability only the phone number check or address check
it sounds as if you are not connected to the same cabinet
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Distinguished Guru
264 Views
Message 4 of 10

Re: Cabinet availability conflictions

Both postcodes are on Cab 12.
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cozza
Beginner
258 Views
Message 5 of 10

Re: Cabinet availability conflictions

Sorry about the telephone number, in hindsight youre right.  Instead ive screencapped what im talking about (with numbers blacked out 😄 )

 

What it quotes me:

 

http://i.imgur.com/UJARHWw.jpg

 

What it quotes to the place closer:

 

http://i.imgur.com/pBRR00T.jpg

 

Im not several miles away from the cabinet or anything and i heard if you cant get FTTC they at least offer some sort of faster ADSL package if its <15meg.  The 0.35meg upload speed is a real nightmare 😞

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Distinguished Sage
Distinguished Sage
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Message 6 of 10

Re: Cabinet availability conflictions

although you are both on same cabinet is there a big difference in your proximity to the cabinet?



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cozza
Beginner
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Message 7 of 10

Re: Cabinet availability conflictions

Yes, my location is 0.8miles whereas the other location is probably 40-50ft. 

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Distinguished Sage
Distinguished Sage
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Message 8 of 10

Re: Cabinet availability conflictions

is .8 mile from the cabinet as crow flies so line length could be considerably more?



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cozza
Beginner
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Message 9 of 10

Re: Cabinet availability conflictions

Based off of distance by road with google maps but i understand your point.  Is it unlikely ill be getting it in the forseeable future?  I was only maintaining my sanity with my current speed with the apparent fact that the cabinet wasnt live yet 😕 

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Distinguished Sage
Distinguished Sage
235 Views
Message 10 of 10

Re: Cabinet availability conflictions

I don't know if you are likely to get fibre of not all I was trying to do was see if you were comparing like with like.  obviously not as you may be connected to the same cabinet but completely different distances away.  vdsl does not travel as well over copper wires as does adsl   fttn-speed-graph.gif



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