I live in a mainly rural area served by one exchange with five cabinets. The area is a peninsula about 8 miles long by 3-4 miles wide. We have waited a long time having to put up with really dreadful broadband speeds >1Mps and finally this year BT began to upgrade the cabinets. To my amazement they have upgraded 4 cabinets (and they are now accepting orders) and left the one which serves our area untouched. I cannot understand why they would not upgrade all the cabinets especially as our one serves more households than most of the others.
Can someone please shed some light on this decision or give some guidance how I and my neighbours can complain.