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Message 1 of 5

Cable to land line phone

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My BT Decor 2500 phone only gets a line signal from a BT junction box using a long lead.

A short lead does not work. I've tried many.

Has anyone come across this before?

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Message 2 of 5

Re: Cable to land line phone

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sounds more like the wiring in the shorts leads is not the same as the wiring in your long lead.  distance from phone socket should not affect getting a dial tone or not



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Message 3 of 5

Re: Cable to land line phone

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@neatetown 

If you are still having issues, give Discomm a call, as they are a BT spares supplier, and should be able to help you with the correct short cord. As @imjolly  has said, your short cords may have the wrong pinout.

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Message 4 of 5

Re: Cable to land line phone

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Thanks imjolly.
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Message 5 of 5

Re: Cable to land line phone

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Many thanks Keith will contact Discomm as suggested.
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