In reply to Andy guru on https://community.bt.com/t5/Landline/Call-Protect-blacklist-now-full/m-p/1959977/highlight/false#M66...
BT's independent system clearly fails - witness this forum. Your reasons for dissing "personal blacklists" must apply to BT's own blacklist too. It's a bigger list but if VOIP provides a supply of vast and unpredictable numbers then it will fail too, as indeed it does.
If "personal blacklists will fill up", as this forum roundly demonstrates, why is this offered as a solution? Even the call blocking phones are limited to 1000 blocked numbers and at least one poster on this forum said he rapidly filled this too, as I predicted.
TPS may be legal but it is useless against foreign calls, which constitute the majority being discussed here.
It looks like the VOIP process is too easy to exploit - see https://www.techadvisory.org/2019/01/phishing-through-voip-how-scammers-do-it/ so the telecom industry, if they are as concerned as you claim, should collectively tighten it up and all agreements around it. Surely in these times of digital forensics they can find out the culprits? If they can't, they should starkly tell us so we know where we stand and do something drastic like blocking everything but VIP.
The real question is: Who benefits, other than the occasionally lucky scammer, from these multi-millions of scam calls wasting time, causing stress and polluting the air from unnecessary server activity? Could the answer lie in your "... the telecom companies have agreements and contracts to deliver calls"? If telecom companies get big revenue from these calls, that is highly dubious and suggests why efforts to prevent the problem seem to drag on and never deliver significantly; If the scammers somehow get these calls free, then telecom companies should be closing this loophole, if only to reduce their costs which they pass on to their customers, adding the insult of higher than necessary bills to the injury of this everlasting blight.
Let's have someone senior from BT to comment here. They just leave us to argue among ourselves, having paid them load of dosh to run[SIC] a service{SIC]. It stinks. Do they care?
