You need to make sure your existing phone answers call before the DV you need to go to MYBT then DV then manage and then set DV to answer at max number of rings so existing phone answers fist
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
