I have a BT Graphite 1500 and have been paying for call diversion to my mobile for some time.
Service doesn't work.
Have tried reprogramming instructions but don't get any kind of acknowledgement that keying in the codes has been accepted.
Would really appreciate help with this one; cant see why it isn't working
Just a couple of things to check.
Have you fully checked out the user guide Here//
You need to ensure that your phone is dialling out tones rather than pulses, phone settings normally show LD/MF you need to be on MF.
Another common fault is that people dial the *21*(number)# code on their cordless handset withouth getting a dial tone on it first.