Can I cancel my landline without having to phone BT? there is always al ong wait and I don't need to discuss anything.
Thanks for your reply. If I were to simply cancel my direct debit, this would effectively cancel the account? Incidentally I am unable to find out anywhere on the site whether I am tied to a contract or not and if a cancellation fee would apply. I do not want to phone.
Live Chat should be able to tell you when your contract ends.
If you cancel your DD, BT would probably terminate your service eventually, but you would probably incur additional charges on the way. Better to phone I'd say.
just cancelling the DD is not the right way to go about it as you will be liable for any unpaid charges and charges for eventually cutting your connection off that way. best to just phone them and do it properly as they will need to make up a final bill