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Mand1
Beginner

on ‎29-04-2019 13h13

999 Views
Message 1 of 3

Can I cancel unused landline

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Hi I am a long standing customer with super fast broadband package. When I began the deal it came with pstn landline. I don't use it need it or want it. Just the adsl. Is it possible to cancel the landline only please? I saw a post from 2013 saying no but hoping things have changed as loathe to cancel whole package. Thanks in advance
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imjolly
Distinguished Sage
Distinguished Sage

on ‎29-04-2019 13h23

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Message 2 of 3

Re: Can I cancel unused landline

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you still need to pay for your landline even if you don't use it - nothing changed yet



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pompey1898
Recognised Expert

on ‎29-04-2019 18h49

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Message 3 of 3

Re: Can I cancel unused landline

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@Mand1wrote:
Hi I am a long standing customer with super fast broadband package. When I began the deal it came with pstn landline. I don't use it need it or want it. Just the adsl. Is it possible to cancel the landline only please? I saw a post from 2013 saying no but hoping things have changed as loathe to cancel whole package. Thanks in advance

Hi @Mand1 

If you cancel the landline how are you proposing to access the internet ?

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