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nichal
Beginner

on ‎01-11-2018 20h34

1,682 Views
Message 1 of 2

Can a BT Advanced Phone sync contacts to a BT8500, mine don't seem to want to?

I have just purchased a BT Advanced Phone as I needed more handsets. I already had a BT8500 and having registered one of the Advanced Phones to the BT8500 base I expected the Contacts list to be updated, but it didn't. I tried switching the the Advanced base and registerd one of the 8500s to it and again the contacts list didn't sync. Is this at all possioble?

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1 REPLY 1
NeilO
Moderator
Moderator

on ‎04-11-2018 15h44

1,637 Views
Message 2 of 2

Re: Can a BT Advanced Phone sync contacts to a BT8500, mine don't seem to want to?

@nichal I've checked over the BT8500 userguide and it appears that his may only be possible if you've bought the handsets as part of a multi pack.  If you need further help I'd recommend you get in touch with the helpdesk

If your phone is within warranty:

By phone: 0800 145 6789

Monday to Friday 9.00am to 5.30pm, Saturday 9am to 2pm

By email: Click here for email support

If your product is out of warranty contact BT's recommended agent

By phone: 0800 980 8999

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