cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
bridie_swindell
Beginner
299 Views
Message 1 of 3

Can i delete my accounts and start over.

Hello 

 

I have had a very confusing beginning signing up to BT with and onslaught of call and emails saying all different kinds of problems. During this kerfuffle i have opened and attempted multiple account and i now wish to remove them and return the hub so i can start over fresh. 

 

Any help is greatly appreciated.  

 

Bridie.

 

0 Ratings
2 REPLIES 2
imjolly
Distinguished Sage
Distinguished Sage
289 Views
Message 2 of 3

Re: Can i delete my accounts and start over.

have you had any services activated - phone/broadband?



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Ectophile
Distinguished Guru
258 Views
Message 3 of 3

Re: Can i delete my accounts and start over.

If your service hasn't gone live yet, then you can just phone BT and tell them to cancel everything.

 

If the service has gone live, then you will have agreed to a long contract - probably 12 or 18 months.  If you leave at this stage, the cancellation fees will be huge.

0 Ratings