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Beginner
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Can i get infinity and TV package?

hi peeps, i know this forum is for BT customers but i just wanted a little help. My problem is that when trying to order BT infinity my flat address doesnt show up, but the actual house number does when i select that it says i can get infinity but when i manually enter the address to put the flat number it says i cannot get. Why would this be? surely if the house number shows as being able to get it then it should not be a problem in the flat, thanx in advance.

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Moderator
Moderator
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Message 2 of 2

Re: Can i get infinity and TV package?

Hi cardif83,

 

Welcome to the forum and thanks for your post. Please use the 'contact the mods' link in my forum profile under the 'about me' section to send in your details and we'll look into this for you. You can find the link by clicking on my username.

Thanks

Neil

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